Your information deserves care, too.

Information we collect

Inquiry forms collect your name, email, telephone number, country of residence, general property details, requested services, and any comments you choose to provide. We record the inquiry date, a unique reference, consent, and follow-up information.

Why we use it

We use these details to respond to your inquiry, assess requested property-care services, prepare quotations, and maintain customer communication. Submitting an inquiry does not authorize work or property access.

Private storage and access

Inquiries are stored securely with access restricted to authorized personnel. Customer records, inspection reports, property photographs, and access information are not public. We use technical safeguards and spam prevention to protect submissions.

Information you should not submit

Never submit keys, passwords, entry codes, or sensitive access instructions through public forms. Access arrangements are handled separately after approval.

Retention and your requests

Final retention periods, lawful processing grounds, service-provider details, and formal privacy contact information require management and legal review. To request access, correction, or deletion of your information, contact our team through the inquiry form and include your reference number, without sensitive access details.

Cookies and service providers

Staff and customer sign-in systems use essential session storage. Customer accounts, when activated, use email verification and store verified quotation and property ownership links. Our hosting and inquiry-storage providers process information to operate the website. Final provider disclosures and any international transfer requirements must be confirmed before launch.